LEGAL POLICIES

Privacy Policy
Coffee Vittorio (“we”, “us”, or “our”) is committed to protecting your privacy and complying with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services.

1. Information We Collect
We collect personal information you voluntarily provide when placing an order, signing up for our newsletter, or contacting us. This may include your name, contact details, shipping address, billing information, and email address. We also collect non-identifiable data such as browser type, device information, and website usage through cookies and analytics tools.

2. How We Use Your Information
Your personal information is used to process orders, manage deliveries, respond to queries, send updates, and improve your experience with our brand. We may also use your data to send marketing communications—but only if you’ve given us consent.

3. Sharing of Information
We do not sell or rent your personal information. We may share your data with trusted third-party service providers (e.g., payment gateways, courier services) for the purpose of fulfilling your order or providing services on our behalf. These parties are contractually bound to maintain the confidentiality of your data.

4. Your Rights Under POPIA
You have the right to access, update, correct, or request the deletion of your personal information at any time. You may also object to the processing of your information or withdraw previously given consent. To exercise your rights, please contact us at [insert contact email].

5. Data Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Cookies
We use cookies to improve site functionality, analyse web traffic, and enhance your user experience. You can adjust your browser settings to decline cookies, though this may affect how our site functions.

7. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such websites and encourage you to review their privacy policies.

9. Changes to This Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and where appropriate, notified to you via email.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [insert contact email].